To
report problems such as these:
1. Click Security Center in the second footer
links bar and click Report Problem. Identify the
category of your problem. Click Continue.
2. Select a subtopic in both Step 1 and Step 2, click
Continue.
3. Click Email Us on the third Contact Us page.
Type the e-mail message, and click Send.
REPORT ILLEGAL ITEMS
??? Select Listing Violations as the category.
??? Click Prohibited (Banned Items) in Step 1.
??? Click the type of prohibited item in Step 2 and
Step 3 if needed (see Figure 9-12).
REPORT ILLEGAL SOLICITATIONS
??? Select Selling And Managing Your Item as the
category.
??? Click Fraud And Transaction Problems in
Step 1.
??? Click Buyer Offered To Purchase Item From
You Outside eBay in Step 2.
REPORT INTELLECTUAL PROPERTY RIGHTS
INFRINGEMENTS
??? Select Listing Violations as the category.
??? Click Counterfeits And Copyright Violations
in Step 1.
Figure 9-12: To report a listing violation, identify it using the multileveled menu of
possibilities.
Continued . . .
9 208 eBay QuickSteps Protecting Yourself and Handling Abuses
PC QuickSteps Getting to Know Your PC 209
10 8 7 6 5 4 3 2 1
To report unwelcome buyers:
1. From the second footer links bar on the eBay home page, click Security Center. The
Security & Resolution Center page is displayed.
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