The
circumstances under which you might be entitled to some protection include:
UICKSTEPS
DEALING WITH SPOOF E-MAIL
(Continued)
??? The link address that you click to get to the site
(which looks correct) and the Uniform Resource
Locator (URL) of the site itself do not match
(eBay??™s URL will always have an ???eBay.com???
before the first slash (/), such as http://pages
.ebay.com/education/spooftutorial/spoof_3html;
international sites may be slightly different)
??? The Account Guard on the eBay Toolbar will turn
gray or red
REPORT SPOOF E-MAIL
If you receive an e-mail that claims to be from eBay
or PayPal or one of their related sites and you don??™t
think it is, forward the e-mail to eBay using your e-mail
Figure 9-9: If you do not receive the
item, or if it is significantly not as
described, you can open an official
dispute with the seller.
Continued . . .
9 202 eBay QuickSteps Protecting Yourself and Handling Abuses
PC QuickSteps Getting to Know Your PC 203
10 8 7 6 5 4 3 2 1
??? A tangible item has been purchased on eBay. Items such as services or e-mailed
information (such as e-books) are not included.
??? A dispute must have been opened within 10 to 60 days of the PayPal payment
being made.
??? PayPal Buyer Protection only covers payments made with PayPal.
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