1. In the Return Policy area, click the
Returns Accepted check box.
2. Click the Item Must Be Returned Within down arrow, and
click the number of days you will allow as a grace period.
3. Click the Refund Will Be Given As down arrow, and click the refund method you
will use.
4. In the Refund Policy Details text box, consider covering the following:
??? Who will pay for shipping the item back to you
??? Degree of package opening/use of the item you will accept
??? Returned checks if not written to proper ???Pay To The Order Of???
??? Restocking fee a merchant charges to return the item to inventory
Figure 6-18: Better to state your policies up front in your
listing than argue with a disgruntled buyer via e-mail.
6
eBay QuickSteps Listing an Item to Sell 141
142 PC QuickSteps Getting to Know Your PC 1 2 3 4 5 6 7 8 9 10
ADD CHECKOUT INSTRUCTIONS
The Additional Checkout Instructions text box provides a free text area where
you can clarify any aspects of the transaction with your buyer that need further
explanation. For example, you could convey to buyers that you??™ll be on vacation
for a few days and won??™t be able to respond to e-mails.
1. Now is a good time to make sure that anything you have stated in your item
description and the Additional Checkout Instructions text box doesn??™t conflict with any
settings you selected in the form.
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