...................................................................187
Get a Second Chance Offer ...........................................................................187
Chapter 9 Protecting Yourself and Handling Abuses ................. 191
Do Your Homework and Communicate .........................................................192
Communicate Clearly with Buyers .............................................................192
Communicate Clearly with Sellers ..............................................................193
Using Feedback ..............................................................................................194
Take Protective Actions as a Seller ..............................................................194
Protect the Transaction Summary ...............................................................194
Deal with Buyer Problems ................................................................................195
Detect and Report Account Theft ................................................................195
Using Account Guard ....................................................................................199
Use Fraud Protection Measures for Buyers ...............................................199
Dealing with Spoof E-mail .
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